FAQ

Have Questions?

We’re here to help! We understand that you may have questions or need more information before proceeding with your computer or electronics repair. Our knowledgeable team is ready to assist you. Whether you have inquiries about our services, pricing, repair process, or anything else, don’t hesitate to reach out.  Simply contact us or browse through our Frequently Asked Questions (FAQ) section below to find quick solutions. 

The duration of a repair depends on the specific issue and the availability of parts, if needed. We strive to complete repairs as quickly as possible while ensuring quality. Our technicians will provide you with an estimated timeline after diagnosing the problem.

Yes, we charge a diagnostic fee of £35. The diagnostic fee covers the time and expertise of our technicians to thoroughly examine your device, identify the underlying issue, and provide you with an accurate assessment. This fee allows us to invest in the necessary resources and tools to diagnose your device effectively. Should you choose to proceed with the repair, the diagnostic fee will be applied towards the total cost of the repair. We believe in transparent pricing and want to ensure that you have all the information you need to make informed decisions about your repair services.

We specialize in repairing a wide range of devices, including desktop computers, laptops, smartphones, tablets, gaming consoles, printers,  and more. Whether it’s a hardware or software issue, our experts can help.

The cost of a repair can vary depending on the nature of the problem and the required parts. We offer transparent pricing and will provide you with an estimate after diagnosing the issue. Rest assured, we strive to offer competitive rates for our professional services.

While appointments are not required, they are recommended to ensure timely service. However, we also accept walk-in customers and will accommodate your repair needs to the best of our ability.

Yes, we offer data recovery services for cases where data has been lost due to hardware failure, accidental deletion, or software issues. Our experienced technicians will utilize advanced techniques to recover your valuable data whenever possible.

We accept various payment methods, including cash, credit/debit cards, and mobile payment options. We aim to provide convenient payment options to our customers.

Yes, we have expertise in handling liquid damage repairs for a wide range of electronics. It is crucial to bring the device to us as soon as possible after the incident to increase the chances of successful repair.

Yes, we stand behind the quality of our repairs. We offer a warranty on both the parts and services provided, ensuring your peace of mind. Please inquire about specific warranty details for your repair.

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Reach Us

Location :

406 West Green Road, London, N153PX

Email :

support@macobsystems.co.uk

Phone :

07555223284 / 02088813050